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Shipping

All orders will be shipped out via USPS 1-4 business days from purchase unless otherwise stated via a banner on the website. Please make sure the shipping address is error-free as refunds will not be issued to orders with incorrect address information.

 International shipping is available starting at $13 and is based on weight. Taxes and tariffs set by the receiving country are the customer's responsibility. International orders may take up to 21 days based on customs. Please note due to higher volumes during the holidays it may take longer.

returns

Crystals are created by Mother Earth with no two exactly the same. With that in mind, I want you to be happy with your purchase. Returns and exchanges are accepted within 10 days of receipt for items that are unworn and in the original packaging. Shipping returned items back is the responsibility of the customer and only refunds for products will be given. 

Please send an email to Amanda@rockswithsass.com with your full name and order number to begin the refund process. 

SHARING PHOTOS

You are welcome to share RWS photos on your Instagram and other social sites as long as clickable credit is clearly given in the caption. Every photo posted on this website and social media is protected by the Digital Millennium Copyright Act of 1998 and is the property of Rocks with Sass LLC.

Small business

Rocks with Sass is a small business with a two-person staff. All emails with order questions will be answered within 1-3 business days. 

discounts

I take great pride in offering low prices on quality products all year round. Coupon codes are only active once a year around the holidays. Occasionally you will find sale prices marked on individual items online.

wholesale

Wholesale is currently closed. However, I have a couple of wholesale jewelry lots available for purchase. Please email Amanda@rockswithsass.com for more information.

suppliers

All inventory is hand selected from suppliers based here in the United States. As with any business, my list of suppliers is proprietary information. It takes an enormous amount of time + dedication to craft such a list. However, it is 100% possible and I wish you all the best in finding the right suppliers for you and your business. 

Country of origin information is shared on product listings when available.

crystal safety

There are over 4,500 different minerals in the world and even more combinations of those minerals. Always be sure to do your research when you add a new crystal to your collection so you know how to properly handle it. Some crystals naturally contain toxic elements and it is advised that you wash your hands after use. Example: Malachite contains copper, but so do pennies, so use your own discretion and create a safety practice that works for you.

gift boxes

All jewelry orders come with a gift box. If you would like separate gift boxes please leave a note at the end of your order in the comment section. 

Most crystal purchases will not fit in jewelry gift boxes. However, if you are purchasing a crystal that will fit I keep extra white boxes from my shopping trips on hand. Available while supplies last.

Additionally, handwritten cards are available upon request. Please leave your card's message in the comment section of your order.